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Terms & Conditions

Effective Date: [Insert Date]

These Terms & Conditions (“Terms”) govern the use of the website and services provided by Dark Horse Produce (“we”, “us”, “our”). By accessing this website or placing an order with us, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not use this website.

1. Company Information

Dark Horse Produce
[Insert Registered Address]
[Insert Email Address]
[Insert Phone Number]
[Insert Company Number if applicable]

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

  • Misuse the website knowingly

  • Attempt unauthorised access to servers or systems

  • Introduce malicious software or harmful material

  • Use the website for fraudulent or illegal activity

We reserve the right to suspend or terminate access to the website at our sole discretion.

3. Products and Services

All products are subject to availability.

We reserve the right to:

  • Withdraw products without notice

  • Refuse or cancel orders

  • Limit quantities purchased

  • Amend product pricing or descriptions at any time

We make reasonable efforts to ensure product descriptions and images are accurate; however, variations may occur.

4. Pricing and Payment

All prices displayed are in Pounds Sterling (£) unless otherwise stated.

We reserve the right to change pricing at any time without prior notice.

Payment must be received in full before goods are dispatched unless otherwise agreed in writing.

If payment is declined or reversed, we may suspend or cancel your order.

5. Delivery

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not liable for delays caused by:

  • Courier services

  • Weather conditions

  • Supply chain disruption

  • Events beyond our reasonable control

Risk in goods passes to you upon delivery.

You are responsible for inspecting goods upon receipt and notifying us promptly of any damage or issues.

6. Returns and Refunds

Consumers may have statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

Where applicable, returns must:

  • Be requested within [Insert Number] days

  • Be unused and in original condition

  • Include proof of purchase

Perishable goods may be excluded from cancellation or refund rights where permitted by law.

Refunds will only be issued after inspection and approval.

7. Intellectual Property

All content on this website, including text, logos, branding, graphics, images, and design, is the property of Dark Horse Produce or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit website content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Dark Horse Produce shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits, revenue, business, or opportunity

  • Website interruptions or technical errors

  • Loss arising from reliance on website information

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability which cannot legally be excluded under UK law

9. Website Availability

We do not guarantee that the website will be uninterrupted, secure, or error-free.

We may suspend, withdraw, or modify the website without notice.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites.

Accessing third-party websites is at your own risk.

11. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

12. Force Majeure

We shall not be liable for failure or delay in performing obligations caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Industrial disputes

  • Government restrictions

  • Power or internet outages

  • Transport disruption

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to amend these Terms at any time without prior notice.

Updated versions will be posted on this website and become effective immediately upon publication.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Dark Horse Produce
[Insert Email Address]
[Insert Website URL]
[Insert Phone Number]

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